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Silvia Pencak

Silvia Pencak | Change Management | Leadership | Peak Performance | Team Performance | Productivity | Kolbe

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Black Friday Special Offer

By Silvia Pencak

Black Friday Special Business

It's that time of the year again when all our clients in the US meet with their families and celebrate Thanksgiving together. To make this time even special for you, we decided to put together a super special offer to make you even more thankful. And to get the rest of the world on board, we're extending it to the global markets... So no matter ... Read Full Article »

Filed Under: Insights, News & Specials Tagged With: business, business growth, profit, social media, strategy

5 No-Cost Strategies To Improve Your Customer Service

By Silvia Pencak

Improve customer service

According to American Express Survey in 2011, 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience. Alarmingly, US businesses alone annually lose an estimated $83 billion due to poor customer service. It's a known fact that it is 6-7 times more expensive to acquire a new customer ... Read Full Article »

Filed Under: Change & Innovation, Small Business Tagged With: business, business growth, change, change management, customer service, innovation

Communication Strategy & Meeting Improvement Injects Consistency & Efficiency in Project Management

By Silvia Pencak

Improve Team Performance

Summary This global corporation located in Toronto, Canada runs hundreds of strategic projects, including some new key initiatives locally and globally. Powerful Life Consulting was commissioned to support one of their local teams in improving their project management efficiency and ROI. A thorough assessment revealed two key ... Read Full Article »

Filed Under: Case Studies Tagged With: business, business growth, case study, change management, communication, leadership, meeting, peak performance, productivity, project management, team

Why People Quit Jobs

By Silvia Pencak

Why people quit jobs

You've most likely heard the saying that people quit people, not the companies. I agree with one aspect of this statement - acquiring and keeping good people is leader's most important task. This being said, let's have a closer look at the reasons why people quit jobs. Reason #1: Bad Leadership Leadership ability is always the lid on personal ... Read Full Article »

Filed Under: Team Performance Tagged With: accountability, business, business growth, change, change management, communication, employee engagement, leadership, project management, retention, team, team management

Top 5 Reasons Why To Join Online Business Simplified

By Silvia Pencak

Online Business Simplified

With the registration for my upcoming "Online Business Simplified: A missing link to your online profits" being in full swing, I'm being asked over and over again... Is this the RIGHT program for me? If you've been asking the same question, continue reading as I'm going to show you 5 reasons why NOT to join Online Business Simplified. 1. You ... Read Full Article »

Filed Under: Insights, News & Specials Tagged With: business, business growth, online tools, profit, system

Top 7 Reasons Why Small Businesses Fail

By Silvia Pencak

Why small businesses fail

Small businesses are dear to my heart. Mainly because I have a first-hand experience building and growing my own business. Just like all other small businesses out there, I walked through my own set of struggles, mistakes, failures and wins. It breaks my heart to see how many small businesses continue failing. After years of working with small ... Read Full Article »

Filed Under: Small Business Tagged With: business, business growth, change, peak performance, plan, productivity, project management, success

The Law of Legacy

By Silvia Pencak

The Law of Legacy

In this 21 part series, based on John Maxwell’s book The 21 Irrefutable Laws of Leadership, I’m taking you on a journey towards better leadership. I share with you my own leadership lessons and insights. As a John Maxwell Team Member I’ll be happy to deliver transformational leadership training for your team or organization. See the details ... Read Full Article »

Filed Under: Leadership & Personal Growth Tagged With: business, business growth, exit strategy, leadership, legacy, powerful life, success, succession

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