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Silvia Pencak

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Communication Strategy & Meeting Improvement Injects Consistency & Efficiency in Project Management

By Silvia Pencak

Improve Team Performance

Summary This global corporation located in Toronto, Canada runs hundreds of strategic projects, including some new key initiatives locally and globally. Powerful Life Consulting was commissioned to support one of their local teams in improving their project management efficiency and ROI. A thorough assessment revealed two key ... Read Full Article »

Filed Under: Case Studies Tagged With: business, business growth, case study, change management, communication, leadership, meeting, peak performance, productivity, project management, team

Professional Services Organization Equips Operations to Improve Customer Satisfaction

By Silvia Pencak

Customer Service Satisfaction Case Study

Summary This over 10,000 member professional services organization supports local and global projects with a massive amount of ongoing events and initiatives. Powerful Life Consulting was commissioned to identify innovative approaches for improving customer satisfaction through the innovation of systems and processes. Challenges and ... Read Full Article »

Filed Under: Case Studies, Change & Innovation Tagged With: case study, consulting, customer service, people and process, project management, team, technology

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