It's been a very exhausting weekend. I spent some time watching the news, reading countless commentaries on social media and Internet re. the recent pause on immigration in the USA. Don't worry, I'm not going to get political here. My intention is not to take sides or resolve this issue. I don't know enough about politics to share my insights with ... Read Full Article »
Top 13 Reasons Why Projects Fail
We've all been there... Countless hours spent on a project, just to see it fall through the cracks. Sleepless nights nobody can give you back. Missed deadlines and wasted opportunities. Conflict that derailed it all. According to an IBM study, only 40% of projects meet schedule, budget and quality goals. Just look around ... Read Full Article »
Say Good-Bye To Innovation Failure
I've recently had an honour to present at a Thought Leader Forum in sunny Florida. Presentation I delivered for over 50 CEOs was recorded and I'm happy to bring it to you. In times when companies around the globe continue failing their innovation efforts, here are some key strategies to help your team to turn things around and end innovation ... Read Full Article »
5 No-Cost Strategies To Improve Your Customer Service
According to American Express Survey in 2011, 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience. Alarmingly, US businesses alone annually lose an estimated $83 billion due to poor customer service. It's a known fact that it is 6-7 times more expensive to acquire a new customer ... Read Full Article »
How To Overcome Today’s Top Leadership Challenges
The life of a modern-day leader is not easy. Whether you lead from the middle or top of the organization (or you run your own company), whether you're in North America, Europe, Asia or anywhere else in the world, leadership challenges seem to be very similar. You need to lead and motivate a diversified group of people, improve efficiency and ... Read Full Article »
Top Leadership Challenges
There is no doubt that the work of modern-day leaders is complicated around the globe. Research shows that the challenges these diverse leaders face are more similar than different. As a leader, you need to lead and motivate a diversified group of people, work across organizational boundaries, improve efficiency, and achieve growth. At the same ... Read Full Article »
Focus Determines Your Direction: How To Focus Better
On a regular basis you can catch me sitting in my office with no agenda, just one purpose... to review my actions and see what I can improve and enhance to create better results. There is absolutely no agenda for days like this- no client calls, no content creation, I lock myself in (or out in the backyard) to think things through. If you've never ... Read Full Article »