5 Scary Project Management Horror Stories To Avoid

Scary Project Management Failure Stories

Project failure isn’t an industry specific problem. And in spite of some disastrous stories from IT projects, it isn’t even a department specific problem. Bad project management impacts most of the workplaces. And sadly, population around the globe has to deal with consequences even in their personal lives (especially in connection to government projects, just see below).…

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5 No-Cost Strategies To Improve Your Customer Service

Improve customer service

According to American Express Survey in 2011, 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience. Alarmingly, US businesses alone annually lose an estimated $83 billion due to poor customer service. It’s a known fact that it is 6-7 times more expensive to acquire…

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The Law of Sacrifice: Are you WILLING?

The Law of Sacrifice

In this 21 part series, based on John Maxwell’s book The 21 Irrefutable Laws of Leadership, I’m taking you on a journey towards better leadership. I share with you my own leadership lessons and insights. As a John Maxwell Team Member I’ll be happy to deliver transformational leadership training for your team or organization. See…

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The Law of Connection: You vs. Them

The Law of Connection

In this 21 part series, based on John Maxwell’s book The 21 Irrefutable Laws of Leadership, I’m taking you on a journey towards better leadership. I share with you my own leadership lessons and insights. As a John Maxwell Team Member I’ll be happy to deliver transformational leadership training for your team or organization. See…

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The Law of Addition: SECOND mile principle

The Law of Addition

In this 21 part series, based on John Maxwell’s book The 21 Irrefutable Laws of Leadership, I’m taking you on a journey towards better leadership. I share with you my own leadership lessons and insights. As a John Maxwell Team Member I’ll be happy to deliver transformational leadership training for your team or organization. See…

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Story In Business: Story Matters!

Story in Business

I’ve always loved stories. My friends had their favorite styles of movies and books, but I didn’t care that much about the author or type or style. I still like it all – action, romance, comedy, western, just like I dislike all of the above without a great story. Music isn’t an exception. I like…

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