I believe that 2018 will be a year of continuing disruptions. Companies and organizations of all sizes will face major challenges and opportunities. Speed and your ability to act will be detrimental in the success of your company this year. Based on the business trends 2018, here's where I encourage you to invest your focus and resources in ... Read Full Article »
5 Scary Project Management Horror Stories To Avoid
Project failure isn't an industry specific problem. And in spite of some disastrous stories from IT projects, it isn't even a department specific problem. Bad project management impacts most of the workplaces. And sadly, population around the globe has to deal with consequences even in their personal lives (especially in connection to government ... Read Full Article »
5 No-Cost Strategies To Improve Your Customer Service
According to American Express Survey in 2011, 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience. Alarmingly, US businesses alone annually lose an estimated $83 billion due to poor customer service. It's a known fact that it is 6-7 times more expensive to acquire a new customer ... Read Full Article »
Professional Services Organization Equips Operations to Improve Customer Satisfaction
Summary This over 10,000 member professional services organization supports local and global projects with a massive amount of ongoing events and initiatives. Powerful Life Consulting was commissioned to identify innovative approaches for improving customer satisfaction through the innovation of systems and processes. Challenges and ... Read Full Article »
The Law of Sacrifice: Are you WILLING?
In this 21 part series, based on John Maxwell’s book The 21 Irrefutable Laws of Leadership, I’m taking you on a journey towards better leadership. I share with you my own leadership lessons and insights. As a John Maxwell Team Member I’ll be happy to deliver transformational leadership training for your team or organization. See the details ... Read Full Article »
The Law of Connection: You vs. Them
In this 21 part series, based on John Maxwell’s book The 21 Irrefutable Laws of Leadership, I’m taking you on a journey towards better leadership. I share with you my own leadership lessons and insights. As a John Maxwell Team Member I’ll be happy to deliver transformational leadership training for your team or organization. See the details ... Read Full Article »
The Law of Addition: SECOND mile principle
In this 21 part series, based on John Maxwell’s book The 21 Irrefutable Laws of Leadership, I’m taking you on a journey towards better leadership. I share with you my own leadership lessons and insights. As a John Maxwell Team Member I’ll be happy to deliver transformational leadership training for your team or organization. See the details ... Read Full Article »
