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Story In Business: Story Matters!

By Silvia Pencak

Story in Business

I've always loved stories. My friends had their favorite styles of movies and books, but I didn't care that much about the author or type or style. I still like it all - action, romance, comedy, western, just like I dislike all of the above without a great story. Music isn't an exception. I like all kinds of music - country, rap, rock, ... Read Full Article »

Filed Under: Leadership & Personal Growth Tagged With: business, change, customer service, leadership, project management, story

Mission Statement: Enlarge Your Business

By Silvia Pencak

Mission Statement

I hope you had a great time crafting a life vision last week. If you missed my post, click here to catch up. How does it feel to be able to see the big picture of your life? When I first did this assignment, I suddenly felt newly discovered freedom as I no longer had to be everything to everyone. I had a sense of purpose. On the other hand, I felt ... Read Full Article »

Filed Under: Leadership & Personal Growth Tagged With: business, business growth, customer service, leadership, mission, strategy, success

Top 5 Tips To Building Emotional Connection For Long Term Success

By Silvia Pencak

Social Media and Brand Recognition

While every business owner is aware of the dramatic changes that have taken place in the world of online marketing, it’s also true that not every business owner knows how to take advantage of these changes and use them to raise their business to the next level. Online space became crowded not only with your potential clients, but also with ... Read Full Article »

Filed Under: Leadership & Personal Growth Tagged With: branding, customer service, employee engagement, influence, leadership, powerful life, social media

Top Four Tips To Keep Clients Coming Back

By Silvia Pencak

keep clients coming back

There are several common mistakes which almost all businesses (no matter the size) make that cause clients to leave and move to the competition. It is said that you should have a reserve fund to pay all business expenses and costs for two years after opening it in order to ensure company sustainability. It might seem out of reach for you, ... Read Full Article »

Filed Under: Small Business Tagged With: business, business growth, customer service, success

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